Terms & Conditions
Please read these terms and conditions carefully before using our services.
Terms & Conditions
Effective Date: 30 July 2026
Welcome to ZilogicX ("Company", "we", "our", or "us"). By accessing or using our website, or logistics services, you agree to comply with these Terms & Conditions. If you do not agree with these terms, please do not use our services.
1. About ZilogicX
ZilogicX is a technology-enabled logistics platform that provides logistics solutions, shipment management, pickup and delivery services, reverse logistics, warehousing, and related services for D2C brands, e-commerce platforms, retail stores, businesses, and customers.
2. Acceptance of Terms
By using our website or services, you confirm that:
You are legally capable of entering into a binding agreement.
The information you provide is accurate and complete.
You will comply with all applicable laws and regulations.
3. User Accounts
Users may be required to register an account.
You are responsible for:
Maintaining the confidentiality of your account.
Protecting your password.
All activities conducted through your account.
ZilogicX reserves the right to suspend or terminate accounts that violate these Terms.
4. Services
Our services may include:
Shipment Booking
Pickup Services
Last-Mile Delivery
Reverse Logistics
Warehousing
Shipment Tracking
Business Logistics Solutions
API Integration Services
Service availability may vary by location.
5. Prohibited Items
Users must not ship:
Illegal goods
Weapons or ammunition
Explosives
Narcotics or prohibited substances
Counterfeit products
Hazardous materials (unless specifically approved)
Live animals
Any item prohibited under applicable law
ZilogicX reserves the right to refuse prohibited shipments.
6. Shipment Responsibilities
Customers are responsible for:
Providing accurate pickup and delivery addresses.
Proper packaging of shipments.
Declaring correct shipment details.
Ensuring shipments comply with applicable laws.
Incorrect information may result in delays or additional charges.
7. Delivery
Estimated delivery times are indicative and may vary due to:
Weather conditions
Traffic
Natural disasters
Government restrictions
Operational issues
Other unforeseen circumstances
Delivery timelines are not guaranteed unless expressly agreed in writing.
8. Returns & Reverse Logistics
Where available, ZilogicX may facilitate return and reverse logistics services in accordance with the applicable merchant or business policies.
Eligibility, timelines, and conditions may vary depending on the merchant and service agreement.
9. Payments
Customers agree to pay all applicable charges, including:
Delivery charges
Pickup charges
Warehousing fees
Taxes
Additional service fees, where applicable
Payments may be processed through approved third-party payment providers.
10. Cancellation
Shipment cancellations may be permitted before pickup or dispatch, subject to applicable policies and charges.
11. Intellectual Property
All website content, logos, trademarks, graphics, software, and intellectual property are owned by or licensed to ZilogicX.
No content may be copied, reproduced, or distributed without prior written permission.
12. Privacy
Your use of our services is also governed by our Privacy Policy.
By using our website, you consent to the collection and processing of information as described in the Privacy Policy.
13. Limitation of Liability
To the extent permitted by law, ZilogicX shall not be liable for indirect, incidental, special, or consequential damages arising from the use of its website or services.
14. Suspension or Termination
We may suspend or terminate access to our website or services if:
These Terms are violated.
Fraudulent or unlawful activity is suspected.
Required by law.
15. Third-Party Services
Our website may include links to or integrations with third-party services.
ZilogicX is not responsible for the content, policies, or practices of third-party websites or services.
16. Changes to Terms
We may update these Terms & Conditions at any time.
The updated version will be published on this page with the revised effective date.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Hyderabad, Telangana, India.
18. Contact Us
ZilogicX
📧 Email: zilogicxofficial25.com
🌐 Website: www.zilogicx.com�
📍 Hyderabad, Telangana, India
Last Updated: 30 July 2026
This version is appropriate for a logistics website. Before launch, it's advisable to have it reviewed by a qualified legal professional to ensure it complies with applicable Indian laws and reflects your actual business practices.
