Privacy Policy
Please read our privacy policy carefully to understand how we handle your data.
Privacy Policy
Effective Date: 30 July 2026
Welcome to ZilogicX ("ZilogicX", "Company", "we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use our website, applications, and logistics services.
By accessing or using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
Full Name
Mobile Number
Email Address
Company Name
Business Address
Pickup & Delivery Addresses
GST Number (Business Users)
PAN (where applicable)
KYC Documents (for merchants and delivery partners)
Account Information
Username
Password (encrypted)
Login Activity
Account Preferences
Shipment Information
Sender Details
Receiver Details
Shipment Details
Package Weight & Dimensions
Delivery Instructions
Tracking Information
Payment Information
Billing Details
Transaction Records
Payment Status
Note: We do not store your debit card, credit card, or UPI PIN details. Payments are processed securely through trusted payment service providers.
Device Information
IP Address
Browser Type
Device Information
Operating System
Cookies
Website Usage Data
2. How We Use Your Information
We use your information to:
Provide logistics services
Process shipments
Manage pickups and deliveries
Track shipments
Process returns and reverse logistics
Respond to customer support requests
Verify user identity
Improve our website and services
Prevent fraud and misuse
Comply with legal obligations
Send service updates and notifications
3. Information Sharing
We may share information with:
Delivery Partners
Warehouse Partners
Business Customers
Payment Service Providers
Government Authorities (where legally required)
Technology Service Providers
We do not sell your personal information to third parties.
4. Cookies
Our website may use cookies to:
Improve website performance
Remember your preferences
Enhance user experience
Measure website traffic
Improve security
You can disable cookies through your browser settings, although some features may not function properly.
5. Data Security
We use reasonable administrative, technical, and organizational measures to protect your information, including:
Secure servers
Data encryption where appropriate
Role-based access controls
Secure authentication
Regular security monitoring
While we take reasonable precautions, no online system can guarantee absolute security.
6. Data Retention
We retain your information only for as long as necessary to:
Provide our services
Meet legal and regulatory obligations
Resolve disputes
Enforce our agreements
7. Your Rights
Subject to applicable law, you may have the right to:
Access your personal information
Request correction of inaccurate information
Request deletion of your data (where applicable)
Update your profile information
Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
8. Third-Party Services
Our website may contain links to third-party websites or integrate third-party services.
We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before sharing information with them.
9. Children's Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
ZilogicX
🌐 Website: www.zilogicx.com�
📧 Email: zilogicxofficial25.com
📍 Hyderabad, Telangana, India
Consent
By using the ZilogicX website, mobile applications, or logistics services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Last Updated: 30 July 2026
